Once you have placed an order, you will receive an automatic confirmation to the email address provided during checkout.

As soon as the goods leave our warehouse, you will receive a tracking number by email. You can use this to check your order status in real time. Registered users can view and manage their orders under Orders in their account.

We ship your order via our shipping service provider Global Mail .

Orders are processed and shipped Monday to Friday (excluding holidays). It generally takes 1-2 business days for your order to be processed.

Orders placed on Saturday or Sunday will not be processed until the following Monday, unless it is a public holiday. Orders placed before 18:00 (CET) will be dispatched the next working day, provided the product ordered is in stock.

You can now easily use our products through the service of Meinschauf.ch order. This enables you to Salu Home To buy and have the goods delivered directly to your address in Switzerland in a few working days. The costs for postage, customs and levies are already included from CHF 17.90.

This is how it works:

1. Registration: register for free Meinschauf.ch And get your personal @meineinauf.ch-email address.
2. Purchasing: Order in our online shop and use your @meineinauf.ch-email address.
3. Delivery: Your order will be sent to Mein Einkauf.ch in Germany, will remove it and then forward to your Swiss address.

For more information, please watch out Meinschauf.ch over.

For shipping to Germany and Austria, we offer free shipping from a minimum order value over € 150. Up to this order value we charge a flat rate of € 5.50 and a flat rate of € 19.90 for heavy products. For shipping to remaining EU countries, we charge a flat rate of € 5.50 for shipping. We offer free shipping from a minimum order value of € 200.

The delivery times are basically 3-5 working days. The delivery times can vary depending on the destination. On each product page you can view the exact times below the delivery time. Orders that go in with us before 6:00 p.m. CET will be edited on the same day and sent on the next working day, provided the ordered product is in stock. The processing time is up to a working day.

Orders are processed and sent from Monday to Friday (holidays excluded). Basically, it takes 3-5 working days for your order to be edited.

Orders that were given on Saturdays or Sundays will only be edited the following Monday, unless it is a holiday. Orders that enter before 6:00 p.m. (CET) will be sent on the next working day, provided the ordered product is in stock.

The delivery times for products that are in stock are an average of 3-5 working days. The delivery times can vary. On each product page you can view the exact times for the respective article below the delivery time. The average delivery time varies from country to country.

Any item purchased on Salu Home (excluding digital products, wallpapers, posters) can be returned within 14 days of receipt of the goods without giving any reason. Make sure that the products are in the same condition as you received them.

Refunds will only be given for items that are returned correctly. Refunds are considered correct if they are not damaged or used. Items that were damaged during delivery are excluded.

We ship to the following countries:

• Austria
• Germany
• Switzerland
• European Union
• International

Worldwide shipping of furniture is excluded.

After you have sent your ordered item to us, we generally need 3 to 7 working days to process the return.

Once we have confirmed your return, the total amount will be credited to the payment method you used at checkout. You will then automatically receive a notification by email.